What’s the Gateway Integration Process Look Like from Beginning to End?
In a recent blog post, Selecting the Right Payment Technology Partner for Your Software Business, we included a list of essential components to look for when choosing a payment technology…
What’s a Cloud-Based Terminal Solution? What’s the Advantage Compared to a Traditional Terminal Set-Up?
Did you know Constellation Payments is one of the first in the payments industry to offer a cloud-based terminal solution? A cloud-based terminal solution is where merchants simply connect their…
Selecting the Right Payment Technology Partner for Your Software Business [SlideShare]
The SaaS marketplace. It’s crowded. Fiercely competitive. To stay in the game — and remain relevant — you MUST provide valued solutions that prevent your software users from seeking an alternative option. Integrated…
8 Elements Every Great Business Partnership Must Have
Teaming up with others is a part of business. You partner with colleagues, with employees, with other organizations. But are those partnerships great? Do they include the elements of effective…
Help! I Want to Switch to Constellation Payments But Already Have a Relationship with My Bank. What Do I Do?
“I use a software application that’s integrated with your platform. I’ve heard good things about your customer service and I’m excited about the potential cost-savings. The problem is I already…
Focus on These Marketing Metrics (& 7 Tactics) for SaaS Success
Are you familiar with CAC? LTV? They’re both worth getting to know. These two tiny acronyms can make a big impact on the success of your software-as-a-service (SaaS) business. Earlier…
Improving Your Bottom Line with a Single-Source Payment Technology Partner [Infographic]
“I have a merchant services provider. Why should I switch to Constellation Payments?” While cost-savings is certainly a plus, there are other big-picture advantages for merchants that move to Constellation…
Best Practices When Using an EMV Chip-Enabled Payment Terminal
It may seem like a small, insignificant change — going from swiping a credit/debit card to inserting one into a payment terminal. But let me assure you, the chip card…
3 MORE Ways to Build Value into Your Software Offering
It happens more often than you think …
One of your top competitors calls your customer with an “almost-too-good-to-pass-up” offer to switch to their software.
And it’s not just any customer of yours that they call. It’s John … 5-years-a-customer, sends-in-referrals-all-the-time, speaks-highly-of-your-company-any-chance-he-gets-on-social-media John.
Fortunately for you, John doesn’t think twice when he gets this call. He politely thanks your competitor for the offer, then starts singing praises about your software and your company.
Done. Conversation over. All’s good.
Convenience Fees & Surcharges: What’s the Difference? What’s Permitted? What’s Not?
“What’s a convenience fee?” … “Who can charge one?” … “How does it differ from a surcharge? … “What if I’m a government agency, a school, college or university? What’s allowed?” …
Understanding the two types of fees — what they are, what’s permitted, and who can charge them — is enough to make anyone’s head spin.
That said, this article is written to shed some light on the subject and hopefully provide clarity around what can be a very confusing topic. As always, if you have any questions, feel free to send us an email or call 888.248.7060.