Help! I Want to Switch to Constellation Payments But Already Have a Relationship with My Bank. What Do I Do?

I use a software application that’s integrated with your platform. I’ve heard good things about your customer service and I’m excited about the potential cost-savings. The problem is I already have a relationship with my bank.”


We understand that a lot of businesses have relationships with their bank.

When you first open up a business, you often get a new checking account and you may use other services with your bank. It seems like the natural thing to do is to set up a merchant account with the bank you’re working with.

However, in order to get the best service and payment processing power added to the software you’re using, you’ll want your merchant account to come from Constellation Payments.

Having a merchant account with us makes payment processing secure and fluid … ultimately a lot easier for you because our payment processing platform and scalable technology is already integrated with the software you’re using.

Instead of having to exit your software application and run some other program to process payments, you’ll be able to process payments directly within your software and benefit from other software-integrated solutions Constellation Payments provides such as tokenization and recurring billing (depending on the software you use).

So what do you do? We don’t advise ending your relationship with your bank. In fact, we encourage you to continue working with your bank for your checking account, savings account and other services. But we also advise having your merchant account with Constellation Payments, so that you benefit from the robust payment processing capabilities that integrate with your software – and make your business life a lot easier at the same time.


Have a question of your own? We’re here to help! If have any questions regarding the merchant account sign-up process, or how Constellation Payments can assist your business with payment processing, please don’t hesitate to give us a call at 888.244.2160 or send an email to

Angela Summa is the Vice President of Constellation Payments. She is responsible for business development, implementation, channel partner support, and merchant support. Her goal is to ensure businesses offer the highest level of payment processing security and ease of processing to customers. You can reach Angela by sending an email to

Image courtesy of Pixabay.


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